4147 Downers Drive • Downers Grove, Illinois 60515 • (630) 362-4504 • gbrown4147@gmail.com

SALES ENGINEERING PROFESSIONAL

George Brown

INNOVATIVE PROJECT LEADERSHIP...SYSTEMS INTEGRATION...RESOURCE OPTIMIZATION

CONTRACT NEGOTIATION...NETWORK INFRASTRUCTURE DESIGN & DEPLOYMENT...BUDGETING

RELATIONSHIP MANAGEMENT...HIGH-IMPACT SALES PRESENTATIONS...NEEDS ANALYSIS

Accomplished, results-driven sales engineering professional with comprehensive experience in all facets of

DWDM and Packet Optical network design/implementation across access, metro, regional and long haul

networks. Demonstrated abilities in the utilization of DWDM devices, NIDs, switches and routers, in addition

to Carrier Ethernet, Outside Plant (OSP) fiber optics and Fiber to the x (FTTx). Proven success in full-scale

DWDM network design, roll-out and post-implementation support, as well as Layer 1 (optical), Layer 2

(switching) & Layer 3 (routing), network security/management and cloud technology. Experience partnering

with internal/external business units and vendors to assess and analyze operations and develop strategic,

profitable telecom systems and processes to drive significant improvements in efficiency, quality, compliance,

vendor management, data control/integrity, business intelligence, customer service and cost containment.

Project Manager for private data center construction initiatives, working in collaboration with venture

capitalists and clients to solicit bids for the procurement of data center products and services. Employ a

consultative approach in the planning, execution, management and successful completion of client initiatives;

source and secure optimal solutions in line with individualized client requirements.

• Provide comprehensive pre-sales engineering support to clients, which includes, but is not limited to the

delivery of high-impact technical sales presentations, comprehensive network design and hosting solutions,

as well as the creation/ preparation of drawings, research materials, term sheets, proposals, product pricing,

contracts, requirements documentation, timelines and project plans.

Senior Sales Engineer/Data Center Architect (2015 to Present)

PROFESSIONAL CHRONOLOGY

MTI, INC. Minneapolis, Minnesota

• Championed the successful engineering of data center solutions, strictly adhering to customer needs, including:

Dark Fiber, DWDM/CWDM protected Switched Routed Solutions, Tier 1 IP Transit, Metro Gig-E, VoIP,

Hosting Solutions 3 Tier Systems Security Applications Web/App/Database, Firewalls, Secure VPNs, Load

Balancing and System Monitoring.

Provided strategic, senior-level sales engineering support to enterprise accounts throughout Illinois, Wisconsin

and Indiana. Assisted internal sales representatives and client personnel in the complex evaluation and

identification of appropriate solutions for network initiatives. Established, analyzed and launched Product

Test Plans (POCs), as well as detailed use cases and results of reports.

• Conducted thorough product training and high-impact sales presentations pertaining to appliance-based

Network Management solutions, RFP responses and technical feedback.

SEVONE CORP. Newark, Delaware

Senior Sales Engineer (2014 to 2015)

Served as the primary resource for enterprise sales engineering support to all internal sales personnel

throughout Illinois. Facilitated comprehensive needs assessments to evaluate potential and existing customer

requirements, promptly provided technical support and identified/resolved field service issues. Worked

closely with internal sales personnel, leveraging engineering expertise to support product modification

initiatives for customized projects. Utilized advanced industry knowledge to provide strategic

recommendations to customers regarding IP and Switched Ethernet products.

• Collaborated extensively with sales and customers to evaluate project requirements and identify solutions

tailored to meet those specifications.

COMCAST Oak Brook, Illinois

Senior Sales Engineer, Enterprise (2012 to 2014)

Managed all engineering-based sales support functions for sales representatives throughout the Eastern and

Central region of the United States. Scope of responsibility included all facets of pre-sales engineering support

(i.e., technical sales presentations, network designs, customer product demonstrations, lab evaluations, RFP

responses, proposal development, product price points and customer training initiatives).

• Core focus on the follow types of solutions: DWDM-CWDM, Ethernet, FC, SONET, LAN/PHY WAN/PHY,

Switched Ethernet, OP, GMPLS and MPLS.

INFINERA Sunnyvale, California

Senior Sales Engineer, Midwest (2011 to 2012)

Multi-functional sales engineering management and business development position with accountability for

sales and account management across North America and Europe.

Senior Sales Engineer/Sales Engineering Manager, North America & Europe (2004 to 2011)

ABOVENET, INC. Oak Brook, Illinois

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Strategically steered all facets of designing and soliciting the sale of customized solutions to a diverse customer

base comprised of numerous industry-leading Fortune 100 accounts (i.e., HSBC, CME Northern Trust and Credit

Swiss). Handled all pre-sales engineering functions from initial network conceptualization through action plan

development/deployment.

• Orchestrated the full-scale engineering and pricing of customized enterprise network solutions.

• Consistently met or exceeded 100% of sales quota.

• AboveNet MVP Award Recipient (2009, 2010 and 2011).

• AboveNet Circle of Excellence Award Winner for exceptional managerial performance.

• Four Time Winner of the AboveNet President’s Club Award.

Responsibility for product development, global client relations and custom engineering design managing

business in diverse markets, supporting DWDM underseas fiber solutions, T-X, DS-X, Frame Relay, IP Transit,

MPLS, VoIP and Internet Access.

• Called on enterprise accounts to conduct operational analyses, identify opportunities, develop new

products/applications, orchestrate field testing and install data center solutions, including: 3 Tier

Systems Web/App/Database, IP Access, Firewalls, Secure VPNs, Load Balancing and System Monitoring.

Senior International Pre-Sales Engineer, Americas & Europe (2001 to 2003)

TELEFONICA S.A. Miami, Florida

Pre-sales engineering management role with full strategic steering accountability throughout the enterprise

account channel. Worked in close collaboration with internal sales personnel to evaluate, define and document

client requirements. Partnered with applicable technical resources during the pre-sale process to facilitate the

full-scale design and deployment of innovative solutions.

• Served as liaison between clients and technical personnel, effectively managing client change control and

promptly communicating client feedback to technical team to consider when modifying solutions.

Manager, Pre-Sales Engineering (1998 to 2001)

USWEST Denver, Colorado

Held complete P&L management, operational oversight and strategic planning responsibility for all facets of

daily Internet and Network Service Group operations. Directed all areas of material purchasing, contract

negotiations, marketing support, vendor relationship management, human resources, pipeline reporting and

generating financial reports for management review/utilization. Orchestrated the development of marketing

collateral. Oversaw sales processing functions to ensure timely order fulfillment. Actively participated in

network management system implementations and new product development initiatives.

• Additional accountability for managing the organization’s Network Service Consulting practices, which

included LAN/WAN Network Design, Implementation, Support and Consultation.

Manager, Internet & Network Services Group (1996 to 1998)

MBSI Chicago, Illinois

Managed and delegated responsibilities to network/field service engineers while providing pre-sales

engineering support to account management personnel.

• Solution Manager of the Year Award Recipient (1995).

P.C. SOLUTIONS OF ILLINOIS Downers Grove, Illinois

Professional Services Manager (1994 to 1996)

EDUCATION

CONTROL DATA INSTITUTE Bensenville, Illinois

Technical Degree in Electronics Technologies

Completed Application Development, Basic, C, C++ and Database Systems course work.

PROFESSIONAL DEVELOPMENT & CERTIFICATIONS

COLLEGE OF DUPAGE Glen Ellyn, Illinois

Completed a wide range of professional training and certifications programs throughout career, including: MEF

Certified 2.0; Sevone Certified; Optical Certified (Nortel, Ciena, Cisco, Infinera); Cisco CCIE Boot Camp;

Project Management Institute; HP OpenView; Infinera DNA Netmetrics; Cisco Works; Network General

Products; Fiber Optic Engineering (i.e., budget loss, splicing, testing and repair); Tyco Fiber Optic Repeater

Systems; HP Protocol Analyzer and Scopes; Control Data Mainframes (IBM and Hitachi); IBM Controllers;

Management Professional Training; Cisco Sales Professional; Microsoft Boot Camp; Infinera Network

Management Certified; Cisco First Level Management; VMware v.5 Certified.

• Maintained an active sales pipeline, while serving as a technical Point of Contact (POC) to existing accounts

regarding proposals, project scope/timeline, white papers, needs assessment and project/process management.

• MBSI President’s Club Award Winner.